We aim to make the delivery process as seamless as possible. The hard work of choosing your new beautiful furniture is done, the rest is up to us.
We deliver almost anywhere in the continental United States.
Local white-glove delivery is $99 per trip. Local delivery encompasses a large area around our Massachusetts stores. No boxes on your doorstep! We’ll bring the furniture into your home, assemble as needed, and place it where you want.
Local deliveries will be delivered as soon as they arrive in our warehouse. When this happens, you’ll receive a call from our Delivery Coordinator to schedule the delivery and make sure you have all the information you need.
Two days before your delivery, we’ll give you a call with a two-hour window of time for the delivery to take place.
To make the delivery process as smooth as possible, make sure you clear the area before our arrival, as well as remove any obstructions that we might encounter when we carry the furniture into your home. What we can’t do: Move or remove your existing furniture or wire in any electronic components.
The good news? You can choose a charity and schedule a pick up with Resupply for a small fee or the Massachusetts Coalition for the Homeless may accept donations of furniture in good condition. Contact them at 781 595-7570 x 13 or visit www.mahomeless.org for more info.
We do our best to take every care possible when delivering the furniture into your home. On a rare occasion, if a piece of furniture is a tight fit we may ask you to approve our attempt to fit your furniture upon the understanding that we cannot be responsible for any damage. If it doesn't, you can reach out to an upholsterer, furniture technician, or hoisting company to help you fit the piece into your home.
Our Delivery Department can be reached at 978 263-4509 x 1.
Our hours are Monday 9 AM – 2 PM and Tuesday – Saturday 9 AM – 4 PM.
Feel free to contact us for more details. We’re happy to help!
If you choose to pick up your purchase, call our Warehouse at 978 263-4509 x 235 in advance so we can prepare your order.