Is it Better to Buy Furniture Online or in the Store?

Blog Home / About Circle / Is it Better to Buy Furniture Online or in the Store?
04 Feb 2024

Why Feeling and Seeing Furniture Beyond The Screen Reigns Supreme


In the past couple of years, in-person shopping experiences were a bit tricky due to a time period of isolation, leading to a surge in online shopping. It’s one thing to buy a small throw pillow online, but when you buy a sofa online, things can get a bit more complicated. Imagine you are looking for a new living room sofa online and you come across a delightful sofa that looks to have a bright white hue and a butter soft texture. Weeks later, the sofa shows up at your front door, and the sofa looks more gray than white, and the texture feels more like sandpaper than butter. Now, you are left settling with a piece you don’t adore, or going through the strenuous return process.


Should You Buy Furniture Online or in a Store?


When it comes to the big stuff, in-store furniture shopping is the way to go. In-person shopping avoids any mishaps that may happen when shopping online. Now that we are in 2024, in person shopping experiences have become quite the wonderful experience again. Here at Circle Furniture, our expert design consultants tailor a shopping experience fit that is just right for you. With a plethora of gorgeous merchandise at each of our showrooms, our design consultants are able to show you customizable furniture pieces with a variety of different textures, colors, fabrics, and aesthetics. When it comes to furniture buying, seeing and feeling furniture in person leads to a much more satisfying experience than online shopping.



Touching, feeling, and assessing the quality of materials firsthand is an invaluable aspect of in-store furniture shopping. When you go in-store furniture shopping, you are able to feel the comfort of a recliner as it cradles your back, or the firmness of a mattress as it contours to your body. These in person experiences ensure that your furniture choices align perfectly with your comfort needs. Moreover, interacting with knowledgeable staff in person allows for immediate clarification of any questions and personalized assistance throughout the decision-making process.


Benefits of Furniture Shopping Locally


Opting for in-person furniture shopping at a local store comes with its own set of advantages. One key benefit is the ability to support local businesses and contribute to the growth of your community. Local furniture stores often curate unique selections that reflect regional tastes and craftsmanship, offering a more personalized shopping experience. Furthermore, the convenience of physically inspecting the furniture helps in avoiding any surprises upon delivery. Local stores typically offer more accessible customer service and resolution processes. Ultimately, the satisfaction of supporting local businesses and enjoying a seamless shopping experience adds a layer of fulfillment to the furniture buying process.



If you see a piece of furniture that you love online, feel free to come by one of our stores and show it to one of our design consultants. Our expert design team will effortlessly present you pieces that mirror the item you viewed online, and can customize any piece to resemble the inspiration picture you provided. There are expert teams of interior designers at our Circle Furniture locations in Acton, Boston-Seaport, Cambridge, Framingham, Middleton, Pembroke, and Portsmouth, who are elated to help you design the home of your dreams. You’re welcome to give us a call at 978.274.7000 to schedule a complimentary home design consultation with one of our incredible interior designers. Our design consultants are more than happy to help you find pieces that have the look, feel, and aesthetic of your dreams!

Author: Guest Author