Genuine leather is one of the few materials that gets better with age. Continued use only makes it more comfortable.
Nature loves to be creative and, as a result, no two pieces of leather are identical. Even the same hide has shade differences due to higher or lower density of the material's fibrous structure. There may be distinctive marks from barbed wire nicks, branding, scratches, and even insect bites, lending each piece of furniture its own personality. Only true leather can boast these marks without cause for a warranty claim.
Cushion care for leather upholstery requires the same care as fabric upholstery:
Fluff and rotate any loose seat and back cushions at least once a week.
Leather can fade so it should be kept out of direct sunlight.
Dust regularly with a dry cloth and vacuum as needed.
Blot liquid spills immediately with a clean, absorbent cloth or sponge.
Cleaning methods will depend on the type of leather purchased. Check your leather type - aniline/protected leather, wax pull up leather, oil pull up leather, or nubuck leather - prior to cleaning or conditioning to ensure you have the appropriate product.
Many stains can be removed by a professional. If your stain is from an accident and you purchased a furniture protection plan within the last 5 years, contact the plan provider before attempting any cleaning or repair yourself. If you purchased the plan prior to June 2015, call 800-686-5559. If you purchased the plan after June 2015, you can file a claim by app (iTunes & Android), phone, or website.